Frequently Asked Questions

How do I choose the right ring size for me?

If you're uncertain about your Ultrahuman Ring AIR size, we recommend opting for the sizing kit that we'll promptly dispatch it upon placing a Ring order. The sizing kit includes high-quality plastic ring sizers ranging from sizes 6 to 12. Please note that Ultrahuman Ring AIR sizes may differ slightly from standard ring sizes, and we don't offer half sizes.

 

What sizes of the Ring AIR are available?

Ultrahuman Ring AIR is available in 8 sizes ranging from the lowest size of 5 to the highest size of 12.

 

Do you accept installment payments?

Not at the moment. You may purchase via Lazada and use installment payments here. 

 

Is the ring available to purchase offline?

Yes, you may visit our retail spots to try on the ring and make a purchase. Check out our list of partners here.

 

Do you have warranty?

Yes, the Ultrahuman Ring AIR is covered by a limited warranty that protects against defects in materials and workmanship. The warranty period lasts for one year from the date of delivery.

 

My ring is defective. What do I do?

Please reach out to the Customer Service chat / Ultrahuman Support on the app and raise the concern there as Step 1. You may then email us at wearables.hq@gmail.com with your ticket thread after so we can help you track and escalate with the team as needed.

 

Which finger is optimal for wearing the ring?

We suggest wearing the ring on your index, middle, or ring finger. The ultimate choice among these depends on which finger provides the most comfortable fit or aligns with your personal preference.

 

Do the Ring AIR sizes correspond to those of other smart rings?

The sizing of the Ring AIR is unique and does not directly align with that of other smart rings. However, we offer a ring sizing kit to help you determine the perfect fit.

 

In what colours is the ring available?

The Ultrahuman Ring AIR is available in two colours — Aster Black and Bionic Gold.

 

What is the battery life of the ring?

When fully charged, the ring is designed to operate for approximately up to 6 days under standard usage conditions. However, specific factors such as battery lifespan, environmental temperature, and frequency of use can influence this duration. You can anticipate approximately 500 charging cycles before there is any significant decline in battery performance. As is common with all battery-powered devices, a gradual reduction in battery life can be expected after 1 to 2 years.

 

Which devices are compatible with the ring?

The Ultrahuman Ring AIR is designed to seamlessly interface with iPhones operating on iOS 14 or newer, as well as Android devices functioning on Android 6 or subsequent versions.

 

What is Ultrahuman Ring AIR made of?

The Ultrahuman Ring AIR is meticulously crafted from durable titanium and further reinforced with a tungsten carbide coating, augmenting its resilience for everyday activities.

 

How does the ring capture and measure body signals?

The Ultrahuman Ring AIR employs an array of sensors, including a temperature sensor, a PPG (photoplethysmography) sensor, and a motion-sensing IMU (inertial measurement unit). By capturing signals from your finger, these sensors enable the ring to collect vital data. These signals are then processed using advanced algorithms, developed by Ultrahuman, to provide you with profound metabolic insights and a comprehensive understanding of your body's dynamics.

 

What is Heart Rate Variability (HRV)?

Heart Rate Variability, commonly abbreviated as HRV, refers to the extent of fluctuation or variation in your heart rate over a specific timeframe. HRV serves as a valuable metric for assessing physical well-being, including heart conditions, as well as mental health factors such as anxiety and stress levels. Generally, a higher HRV is regarded as an indication of better overall health.

 

Are there distinct features on the app for Ultrahuman Ring AIR?

The Ultrahuman Ring AIR operates seamlessly with the existing functionalities within the ring section of the app. Should there be the introduction of new features, rest assured they will be made available for the Ultrahuman Ring AIR.

 

What specific parameters can the ring monitor?

The Ring AIR is capable of tracking a comprehensive range of metrics associated with Sleep, Movement, and Recovery. This includes Heart Rate, HRV, Body Temperature, SPO2, Sleep Stages, Movement Frequency, and Recovery patterns, among others. Additionally, it offers real-time insights designed to guide you towards making healthier daily decisions.

 

How does the Ultrahuman Ring AIR distinguish itself from other consumer wearable devices?

Unlike many consumer wearables, the Ultrahuman Ring AIR focuses specifically on providing insights into factors that influence our body's metabolism. It goes beyond traditional tracking by measuring key aspects such as sleep quality, sleep zones, stress levels (through HRV), and activity distribution. The distinctive feature lies in its capability to not only collect data but also correlate it with real-time nudges and insights, enabling users to make informed decisions for enhancing their metabolic health.

 

How accurate is the ring data?

The metrics derived from the ring are meticulously benchmarked against industry-leading fitness wearable products available worldwide.